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Technical Account Manager

Lubbock, TexasFull-time
About the Job
We are looking to hire a Technical Account Manager!

Key Responsibilities:
  • Develop in-depth knowledge of your top customers’ needs.
  • Manage a high number of ongoing projects in all stages of implementation.
  • Collaborate cross-functionally with other teams.
  • Help to document best practices in developing and deploying CieloIT's solutions.
  • Educate customers and partners on critical success factors for CieloIT implementations.

Key Qualifications:
  • Basic IT Knowledge, proficient with design software.
  • Ability to read and work with blueprints.
  • History of problem solving and value propositioning.
  • Business development/ project management.
  • Strong time management and organization skills.
  • Self-Motivated with good communication skills.
  • Ability to work in a fast-paced, dynamic environment; enthusiastic team-player.
  • Must be customer service oriented.
About CieloIT

Cielo Global Holdings specializes in managing and investing in disruptive technology companies specializing in Artificial Intelligence (AI), Internet of Things (IoT), Machine Learning (ML), and Financial Technology (FinTech). The company's U.S. operations are headquartered in Lubbock, Texas with nearshore operations in Monterrey, Mexico and Bridgetown, Barbados. Cielo Global Holdings leadership team has over 50 years of combined experience with big data technology, information technology services and system integration. Our brands include CieloIT, CieloAlliance, CieloPay, and CieloGov.